STAGE 1: (estimate four months)

Objectives:

• To discover how the identified teams are currently functioning,
   
• To create team vision for top performance within each identified team,
   
• To determine and implement specific objectives identified by the team,
   
• To facilitate maximum communication between team members,
   
• To teach conflict resolution skills and resolve current conflicts.

·         Discovery Phase—Individual interviews with each team member as well as the

·         Managers involved to determine what they see as the strengths and weaknesses of their team’s current functioning; (first month)

·         Weekly Team Development group meetings for each team including: (3 months)

1.       Feedback to team about common themes in the individual interviews with team members and with that team’s physician;

2.       Assessment of team members’ individual communication style;

3.       Creation of team’s vision of what would constitute a top performing team, including a “report card” of their current performance and identification of necessary actions to raise their standards;

4.       Implementation of team goals (including conflict resolution) with Coaches’ facilitation.

STAGE 2: (estimate four to six months)

Objectives:

·         To align the overall vision and goals of all teams in the (organization)

·         To establish criteria for maximum team performance,

·         To implement systems and processes , including methods of accountability,

·         To improve overall communication with the team,

 

·         Assessment Phase-- Interview all managers (group), 2-hour meeting.

·         Meet with all teams together in two 2-hour meetings per month for the purpose of aligning purpose (overall) of (organization), developing criteria for optimum team performance, establishing goals and accountability systems, improving communication and resolving conflicts.